B2B Sourcing Help & FAQ
Clear answers regarding MOQs, GST invoices, and logistics operations.
What is the Minimum Order Value (MOV) or MOQ?
To ensure wholesale rates, our minimum order value is ₹3,000. Individual product MOQs range from 5 units to 20 units depending on size.
Can I receive a GST Input Tax Credit (ITC) invoice?
Yes, absolutely. Provide your verified GSTIN during checkout, and a valid B2B tax invoice will be generated and sent automatically.
How are heavy freight shipping costs calculated?
We calculate cargo costs based on volumetric size or actual weight. Standard ground transport or express freight rates are computed instantly during checkout.
What happens if a wholesale shipment arrives broken?
We provide full replacements for items damaged in transit. You must upload an unboxing video to the support dashboard within 48 hours of receipt.